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Hello there,
Thanks for contacting us. I hope you are doing well.
You need to limit the SupportCandy script to the support pages only to avoid conflict. Please follow the below steps :
- Create a page having a shortcode [supportcandy] if not already created.
- Then go to Support > Settings > General > Page Setting > Support page and select the page you have created in the first step.
I hope this will resolve the issue. Please feel free to get back to us if you face any other issue.
Thank you.