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Hi @kentopolis
Thanks for reaching out!
I understand how confusing this could be.
The plugin connects your WooCommerce store to Facebook to help people discover your eCommerce shop. You can purchase advertising, find new customers, set up a shop to sell your products on Facebook, and measure the results of the actions customers take on your website.
Furthermore, with this plugin, you can:
– Sync your WooCommerce catalog to Facebook to let customers browse your products from your Facebook Page shop and create product-based ads.
– Install Facebook pixel to support retargeting ads, find new customers, and track ad effectiveness.
– Use Facebook Messenger to chat with customers on your store or Facebook easily.
Please be informed that checkout with Facebook and/or Instagram isn’t supported yet. We highly recommend not selecting the Facebook/Instagram checkout option when creating a Faceook/Instagram shop or commerce account associated with the Faceook for WooCommerce extension catalog. As this feature isn’t supported, you may not be able to fulfil customers’ orders if you attempt to use the extension’s catalog for Facebook/Instagram checkout.
You can find more information about the plugin on the support documentation here:
Hope this helps!
thanks, that’s what I thought, just didn’t seem to be clear until I already had a couple purchases through FB’s system 🙂 I appreciate the quick reply
Hello @kentopolis,
I’m glad we were able to help!
I will go ahead and mark the thread as solved, if you have a few minutes, we’d love it if you could leave us a review:
Cheers!