Confusion about Pagespeed results

My website seems fast, it tests fast, the real user score is good. Why are the actual results so poor? Do I just ignore them?

This is what my real user are experiencing.

https://preview.redd.it/ot1n291mcuqc1.png?width=1073&format=png&auto=webp&s=41dd6e386e366e1a5abda4a359bb7eeb858c5213

This is Pagespeed score

https://preview.redd.it/oleungfvcuqc1.png?width=1043&format=png&auto=webp&s=65f7995fede4aff7f77b4a69c2c645f82902207b

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