Kindly double-check to ensure that you have logged into the correct account that is connected to the plugin. The plugin’s dashboard displays the email address of the connected account, as shown in the screenshot below.
To ensure that the email ID matches in the CookieYes web app dashboard, you can log out of the app and click on the “Go to Web App” button in the plugin. This will direct you to the appropriate dashboard.
Hi,
Thanks for your reply. Yes, the wrong email address was used…
Evert
This reply was modified 10 minutes ago by eheijns.