Dear Joshua @verygoode
Thank you for reaching out.
Senol is here.
Since our users reported this issue yesterday, I’ve been trying to connect with your team to learn more.
Thanks to your detailed analysis, I now understand the root cause.
Please give me a couple of days to work on a fix. Once it’s resolved, we’ll inform you to confirm.
Does this approach work for you?
Let me know if you need anything else.
Best
Senol
Sound good and thank you @senols.