Contact Us Abused by Spammers

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I have a WP site. The site has a contact-us form, and I would risk saying that at least 75% of the mail I receive through it is spam. I am afraid to flag it as spam because I am afraid that all the mails, including the legit contacts, will be flagged as spam, and/or that my domain will be flagged as a spammer. Mail is BTW Gmail, if the solution should be in the mail settings.

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7 Comments
  1. You need to add a captcha or some type of authentication to the contact form. Cloudflare Turnstile is an easy free option with a WordPress plugin.

  2. Welcome to the club. This is a problem on any website without guards in place to protect against it. Sadly scammers always find a way around anything you put in place to try to stop them. That said, a couple of things you can try are a CAPTCHA, and a honeypot. Google reCAPTCHA is a popular CAPTCHA choice, and many WordPress contact form plugins implement honeypot measures. Are you using a form plugin for your contact-us form?

  3. Connect your site to Cloudflare, turn on bot protection and geo block Asia, Africa, South America and Tor. That takes care of 99.99% of spam for me.

  4. Use Cloudflare, and add some captcha solution to your forms.

    If you consider changing the plugin you use for the form, check [Mega Forms](https://wordpress.org/plugins/mega-forms/). I built this plugin and kept improving it to fight spam without using captcha. I can confidently say that I no longer receive any spam on the contact forms on any of my websites. Which I think is really good considering I don’t use cloudflare and no captcha.

    There are 3 techniques I use for fighting spam, honeypot, timetrap, and a blacklist. Used to get around 5-10 spam emails a day, but after improving it, I haven’t seen any spam emails in a while.

  5. Definitely don’t flag it as spam with your email account or you will just flag your own website.

    Definitely institute spam filtering at the source – at the form.

 

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