Cookie banner doesnt show up

Hi @goweb,

It looks like the Cookie Banner title contains a certain symbol, e.g. a quotation mark ", and since the Cookie Banner title is added as a class to the <div> of the banner, this likely results in a different HTML structure than the plugin expects, and the banner doesn’t appear correctly anymore as a result.

Could you navigate to Complianz -> Consent Banner -> General -> “Consent Banner title” and change it to something simple such as default-banner, then Save settings, and clear any caches in optimization tools (if applicable to your site) and then check whether this resolves the issue.

Kind regards, Jarno

  • This reply was modified 2 hours, 46 minutes ago by jarnovos.

Thread Starter
goweb

(@goweb)

Oh yes, simple mistake, now the banner is showing, Thanks!

But I think your plugin should do some simplification / slug there, whatever user input.

Kind Regards

  • This reply was modified 2 minutes ago by goweb.

 

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