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Hi @phoebecris,
Thank you for reaching out.
I’m sorry to hear about the situation you’re facing. Please understand that WooCommerce is just a tool used to build websites, and we don’t have direct control over the websites created using our platform.
However, you can consider contacting a lawyer to discuss possible legal actions, as this is a serious violation of intellectual property rights. Next, you should report this to the hosting provider of the imposter website. They usually have policies against such activities and can take the site down.
If you are unsure who the hosting provider is, you can use a service like Whois Lookup to find out.
I hope this helps, and I wish you the best of luck in resolving this issue.