Hi @joannaritsoni,
i have all these shipping zones and each shipping zone has a free shipping. i now created a coupon that grants free shipping. Up to now i had set all free shipping options to be “minimun order amount” if i now want the people that use that coupon to have free shipping should i select here “a minimun order amount or coupon” and should i do this for all shipping zones that have free shipping?
From what I understand, you’re currently managing multiple shipping zones, each offering its own free shipping option. You’ve established a minimum order amount for each of these free shipping options. Additionally, you’ve crafted a coupon that provides free shipping. Now, you’re trying to figure out if you should choose the “A minimum order amount or a coupon” option for the free shipping settings. You’re also pondering if this setting should be applied across all shipping zones that offer free shipping.
In response to your queries, if you want your customers to enjoy free shipping when they use the coupon, you should definitely opt for the “A minimum order amount or a coupon” setting. This way, your customers can get free shipping either by reaching the minimum order amount or by using the coupon. Here’s a handy guide on 👉 Setting up Free Shipping.
As for your second question, if you want the coupon to be valid for free shipping in all zones, then yes, you should apply this setting to all shipping zones that offer free shipping. Just make sure to include the coupon code in the free shipping method settings for each shipping zone.
I hope this clears things up! If you have more questions or need additional clarification, feel free to ask.
i have already done this https://snipboard.io/NQkDUj.jpg and https://snipboard.io/dTI2J4.jpg
i do not know if u mean something different with “just make sure to include the coupon code in the free shipping method settings for each shipping zone.?
Hi @joannaritsoni,
i have already done this https://snipboard.io/NQkDUj.jpg and https://snipboard.io/dTI2J4.jpg
i do not know if u mean something different with “just make sure to include the coupon code in the free shipping method settings for each shipping zone.?
Thank you for your follow-up and for providing additional screenshots to clarify your setup.
From your screenshots, I see that you have two different free shipping methods within a single shipping zone: ‘Free Shipping ACS Courier‘ with a minimum order amount of 44.99 and another ‘Free Shipping’ method with “A minimum order amount OR a coupon” selected.
The ‘Free Shipping ACS Courier‘ method, as it is currently set up, will only be available to customers who meet the minimum order amount of 44.99, regardless of whether they use the coupon or not. This is because it is specifically set to require a minimum order amount, and does not have the coupon option enabled.
On the other hand, the second ‘Free Shipping’ method you’ve set up with “A minimum order amount OR a coupon” will be available to customers who either meet the minimum order amount or apply the coupon at checkout. This means customers can get free shipping either by reaching the minimum order amount or by using the coupon.
If you want the ‘Free Shipping ACS Courier‘ method to be available for customers using the coupon, you would need to change its setting to “A minimum order amount OR a coupon”. This will allow customers to access free shipping either by reaching the minimum order amount or by using the coupon.
When I mentioned “just make sure to include the coupon code in the free shipping method settings for each shipping zone”, I meant that you should ensure your coupon is valid for each of your shipping zones. This can be done by selecting the option: “A minimum order amount OR a coupon” on the free shipping method available for that specific shipping zone.
I hope this clarifies things. If you have more questions or need further assistance, please don’t hesitate to ask.
ok thank u this is what i did
Hi @joannaritsoni,
ok thank u this is what i did
Thank you for confirming that you’ve made the suggested changes. It’s great to hear that you’ve successfully updated your free shipping settings to include the use of the coupon across all your shipping zones.
Now, your customers should be able to enjoy free shipping either by reaching the minimum order amount or by using the coupon. This should apply to all your shipping zones that offer free shipping.
I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.
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