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Hi @highdem,
1/ Using the sitewide popup, how can we put a custom icon (the icon we click on to open the chatbot) ?
You’ll find the answer at the very beginning of the FAQ. Please absolutely make sure you are using the latest version (0.5.7 or after).
2/ (FYI) Using the Chatbot Builder backend, changing the icon with one of the new suggested ones does not work: after being selected, it is still the same icon, even after cache refresh.
This is fixes in the new release 🙂