Hi, The main WP dashboard – Woo-commerce Status does not update. https://ibb.co/gWJvNNPWhile the Net sales this month updates and is correct, the other four metrics do not update. I have come across other forum/stackoverflow posts where other are having the same issue, but their problem gets resolved by going to WooCommerce>Status>Tools>Clear Analytics Cache, but this does not work for me.I have tried disabling the plugins and using the default theme, and repeating the process, but this also fails.To be extra sure, I spun up a fresh clean install of WP & Woo on the standard theme, with no other plugin installed. And I have the exact same problem… SO I have no idea if it’s a bug or something wrong with my installs. This is the status report for the main LIVE site
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WordPress Environment
WordPress address (URL): https://www.not_avaiable.co.uk
Site address (URL): https://www.not_available.co.uk
WC Version: 8.6.1
REST API Version: ✔ 8.6.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔ Server Environment
Server Info: LiteSpeed
PHP Version: 8.2.16
PHP Post Max Size: 768 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 8.0.36-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database
WC Database Version: 8.6.1
WC Database Prefix: flix_
Total Database Size: 37.51MB
Database Data Size: 28.51MB
Database Index Size: 9.00MB
flix_woocommerce_sessions: Data: 0.63MB + Index: 0.03MB + Engine MyISAM
flix_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_order_items: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
flix_woocommerce_order_itemmeta: Data: 0.36MB + Index: 0.27MB + Engine MyISAM
flix_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_actionscheduler_actions: Data: 1.71MB + Index: 0.66MB + Engine MyISAM
flix_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_actionscheduler_logs: Data: 1.12MB + Index: 0.80MB + Engine MyISAM
flix_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_comments: Data: 0.16MB + Index: 0.05MB + Engine MyISAM
flix_itsec_bans: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_itsec_dashboard_lockouts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_firewall_rules: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_lockouts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_itsec_logs: Data: 14.82MB + Index: 4.80MB + Engine MyISAM
flix_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_opaque_tokens: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_itsec_temp: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
flix_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_itsec_vulnerabilities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_litespeed_crawler: Data: 0.05MB + Index: 0.07MB + Engine MyISAM
flix_litespeed_crawler_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_litespeed_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_litespeed_url_file: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_options: Data: 3.21MB + Index: 0.17MB + Engine MyISAM
flix_postmeta: Data: 1.92MB + Index: 0.80MB + Engine MyISAM
flix_posts: Data: 3.66MB + Index: 0.21MB + Engine MyISAM
flix_seopress_content_analysis: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
flix_term_relationships: Data: 0.06MB + Index: 0.13MB + Engine MyISAM
flix_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
flix_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_usermeta: Data: 0.16MB + Index: 0.11MB + Engine MyISAM
flix_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
flix_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
flix_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
flix_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
flix_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wc_order_addresses: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
flix_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wc_order_operational_data: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
flix_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine MyISAM
flix_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
flix_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_wc_orders: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
flix_wc_orders_meta: Data: 0.22MB + Index: 0.34MB + Engine MyISAM
flix_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_wc_product_meta_lookup: Data: 0.06MB + Index: 0.07MB + Engine MyISAM
flix_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wc_reserved_stock: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
flix_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_wcpdf_packing_slip_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_bis_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
flix_woocommerce_bis_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_woocommerce_bis_notificationsmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
flix_woocommerce_square_customers: Data: 0.08MB + Index: 0.09MB + Engine MyISAM Post Type Counts
attachment: 688
ct_content_block: 1
custom_css: 2
customize_changeset: 1
itsec-dash-card: 24
itsec-dashboard: 3
nav_menu_item: 109
page: 11
post: 6
product: 669
revision: 8
shop_coupon: 13
shop_order_placehold: 69
wp_global_styles: 2
wp_navigation: 3 Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (13)
Solid Security Basic: by SolidWP – 9.3.1
Rockso Blocksy Companion: by CreativeThemes – 2.0.28
Site Kit by Google: by Google – 1.121.0
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.2.25
LiteSpeed Cache: by LiteSpeed Technologies – 6.1
User Role Editor: by Vladimir Garagulya – 4.64.2
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5
Woo Back In Stock Notifications: by Woo – 1.6.8
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.7.7
WooCommerce Square: by WooCommerce – 4.5.1
WooCommerce: by Automattic – 8.6.1
SEOPress: by The SEO Guys at SEOPress – 7.5.2
WPvivid Backup Plugin: by WPvivid Team – 0.9.96 Inactive Plugins (0) Dropin Plugins (1)
object-cache.php: object-cache.php Must Use Plugins (1)
WordPress automation by Installatron: by – Settings
API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to Woo.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – WC Pages
Shop base: #8 - /shop/
Basket: #9 - /basket/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ❌ Page not set Theme
Name: Gosforth Bark Child Theme
Version: 1
Author URL:
Child Theme: ✔
Parent Theme Name: Blocksy
Parent Theme Version: 2.0.28
Parent Theme Author URL: https://creativethemes.com
WooCommerce Support: ✔ Templates
Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php Back In Stock
Database Version: 1.6.8
Loopback Test: ❌ Loopback test failed. Square
Environment: Production
Tokenization Enabled: –
Debug Mode: Off Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2024-03-06 15:58:14 +00:00
Options: ✔
Notes: 65
Onboarding: completed Action Scheduler
Complete: 6,415
Oldest: 2024-02-25 15:59:21 +0000
Newest: 2024-03-05 21:44:53 +0000
Failed: 1
Oldest: 2024-02-25 16:17:10 +0000
Newest: 2024-02-25 16:17:10 +0000
Pending: 3
Oldest: 2024-03-06 10:50:34 +0000
Newest: 2024-03-08 09:52:15 +0000 Status report information
Generated at: 2024-03-05 22:02:01 +00:00
---
####################################
HERE IS A STATUS REPORT FOR THE TEST SITE WITH NOTHING BUT WP & WOO, where it also fails (also a diff cpanel account)
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### WordPress Environment ###
WordPress address (URL): http://ohlordyno.co.uk/test
Site address (URL): http://ohlordyno.co.uk/test
WC Version: 8.6.1
REST API Version: ✔ 8.6.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 8.2.16
PHP Post Max Size: 1 GB
PHP Time Limit: 1200
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 8.0.36-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 8.6.1
WC Database Prefix: wp_
Total Database Size: 1.82MB
Database Data Size: 1.56MB
Database Index Size: 0.26MB
wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 1.49MB + Index: 0.04MB + Engine MyISAM
wp_postmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_posts: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_addresses: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_operational_data: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_orders: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wp_wc_orders_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
### Post Type Counts ###
attachment: 1
page: 7
post: 2
product: 1
shop_coupon: 1
shop_order_placehold: 1
wp_navigation: 1
wp_template: 2
### Security ###
Secure connection (HTTPS): ❌
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔
### Active Plugins (1) ###
WooCommerce: by Automattic – 8.6.1
### Inactive Plugins (2) ###
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1
Hello Dolly: by Matt Mullenweg – 1.7.2
### Settings ###
API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to Woo.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### WC Pages ###
Shop base: #7 - /index.php/shop/
Basket: #8 - /index.php/basket/
Checkout: #9 - /index.php/checkout/
My account: #10 - /index.php/my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Twenty Twenty-Four
Version: 1.0
Author URL: https://en-gb.projectdmc.org
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ❌ Not declared
### Templates ###
Overrides: /home/kis/public_html/test/wp-content/plugins/woocommerce/templates/block-notices/error.php
/home/kis/public_html/test/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/home/kis/public_html/test/wp-content/plugins/woocommerce/templates/block-notices/success.php
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2024-03-06 21:53:32 +00:00
Options: ✔
Notes: 67
Onboarding: completed
### Action Scheduler ###
Complete: 7
Oldest: 2024-03-05 21:54:35 +0000
Newest: 2024-03-05 21:58:02 +0000
Failed: 1
Oldest: 2024-03-05 21:54:36 +0000
Newest: 2024-03-05 21:54:36 +0000
Pending: 1
Oldest: 2024-03-06 21:54:35 +0000
Newest: 2024-03-06 21:54:35 +0000
### Status report information ###
Generated at: 2024-03-05 22:08:31 +00:00
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