Hy @craig80,
I hope this message finds you well.
Thank you for contacting us regarding the issue you are facing. To better assist you, could you please provide us with the diagnostic test reports after disabling all other plugins and changing the theme to the default WordPress 2023 theme? This will help us narrow down the issue and find a solution more effectively.
You can access the diagnostic test report from <u>here </u>
Thanks and Regards,
Support Team-WP Experts.
Thank you for the response – I have just tried again, and when I changed the theme to the default WordPress theme, the email logs work perfectly. So my guess is that it’s an issue with the theme which I can ask our web developer to look into.
Hy @craig80,
Thankyou for updating us.
We are pleased to hear that it’s working now. Please don’t hesitate to reach out if you need any assistance from us in the future. We’re here to help.
Thanks and Regards,
Support Team-WP Experts.