Hi @mkka710,
Just to be sure whether I understood your issue, the popup is disabled and still its showing up in Mobile?
I could notice the above when tested, however, this looks more related to the cache issue. If I load the site with the URL parameter then the popup doesn’t load on mobile which would point that the issue is due to cache.
Could we know did you try clearing cache on your website side to see whether the issue resolves?
You’ll have to make sure to clear the cache enabled on the Hosting Provider side.
Please do let us know how that goes.
Best Regards,
Nithin
Hi Nithin, many thanks – that works! Best regards, Aicha
Hi @mkka710,
We are happy to hear that the issue has been resolved and marking this thread accordingly.
Please let us know in case you need further help.
Kind regards,
Zafer