Design help / suggestion with displaying posts on a page

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Hello I could do with some help?

I have a 'staff' page where I use a posts widget to display all the staff posts on one page. https://ranagazoo.co.uk/our-school/staff/ It pulls the image and text from the content of the post. As you can see it displays the text a little awkward. This options gives me the use of a generic featured image when I click on a member of staff.

I would normally use the feautred image but if you see in this example, https://ranagazoo.co.uk/miss-copp/The feautred image will always have an awkaward crop and just show teeth.

How am I best dealing with this? Just wondering if there are any work arounds? I want to avoid using plugins as the school staff will be updating content and I don't want to make it too complicated for them.

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