Hello @schleudershop,
You can disable the 2FA feature in your CleanTalk Dashboard, please, follow this guide (find the paragraph “If you want to disable the Two-Factor Authentication Option”):
https://cleantalk.org/help/two-factor-auth
Also, please, keep in mind that your website mail server sends you emails with the 2FA codes, not the CleanTalk servers.
Did it help you?
Hi Serge,
that is what I did yesterday, and of course it works. I am just wondering why I suddenly do not receive the code, while the second admin still get it.
I found the information, that the code is sent from our own server and not from CleanTalk. I’ll ask our hoster’s support about this. Hopefully they can sort out the and fix the issue.
Case closed!
Thanks for the quick help,
Knut