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Hi @draftdesignweb
I’m sorry to hear that you ran into issues with this! We’ve seen this on occasion with older versions of the plugin installed. Are you running the latest version of the plugin? You may also want to test and see if there is a conflict somewhere.
Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue:
Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.
If you are continuing to see this issue, we would like to troubleshoot this issue with you further.
Please contact us with a link to this forum thread here: http://businessdirectoryplugin.com/contact/