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Based on your description, it seems the problem is likely with the configuration of the contact form plugin used in your website’s footer.
Identify the plugin:
- Look in your WordPress admin panel under “Plugins” to see which contact form plugin is active.
- Common options include Contact Form 7, WPForms, Ninja Forms, or Gravity Forms.
Configure the recipient email:
- Once you’ve identified the plugin, navigate to its settings in the WordPress admin panel.
- Look for a section called “Form Settings,” “Email Settings,” or something similar.
- There should be a field to enter the recipient email address. Make sure this is set to a valid email address where you want to receive form submissions.
Test the form:
- After setting the recipient email, submit a test message through the form on your website.
Documentation:
- Consult the plugin’s official documentation or support forums for specific troubleshooting steps related to your particular contact form plugin.
This is not an e-mail block but a contact form which is operated with the commercial plugin GravityForms. I would therefore recommend that you contact their support if you have any questions: https://www.gravityforms.com/help/ – questions about commercial products cannot be answered here in the forum.
threadi, thank you, I’ll contact them.