Hey there! Thanks for contacting us. I’m happy to help you.
Can you please go to WooCommerce > Settings > Advanced and share screenshots of what you see there? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Looking forward to your reply.
Have a wonderful day!
Thread Starter
Libby
(@nomadbd)
Hi @nomadbd,
I have changed domain of my site. After that the website show ERR_TOO_MANY_REDIRECTS when I visit without admin.
How did you change the domain? Manually from cPanel or Settings > General? Because the ERR_TOO_MANY_REDIRECTS error usually occurs when there’s a misconfiguration in your WordPress settings or your .htaccess file.
Since you’re only experiencing this issue with WooCommerce, here are some steps you can try:
- Navigate to Settings > General, and ensure that your WordPress Address (URL) and Site Address (URL) match your new domain.
- Sometimes, your browser might have stored old data, which is causing the redirect loop. Clearing your browser cookies and cache may solve the issue.
- Check your
.htaccessfile. This file can cause redirect issues if it’s not configured correctly. You can find it in the root directory of your WordPress installation. Delete or rename it to something like.htaccess_oldto deactivate it and generate a new.htaccessfile by going to Settings > Permalinks and simply clicking “Save Changes”.
Additionally, the error log you’ve shared indicates that your website has exceeded the allocated memory limit. To resolve this issue, you can try increasing the PHP memory limit.
If you’re still experiencing the issue after trying these steps, I recommend reaching out to your hosting provider. They may be able to provide more insight into the redirect loop.
I hope this helps! Please let us know how it goes or if you need further assistance.
