Erroneous redirect | WordPress.org

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We had installed 404 Redirect to Homepage on this website. The site has an email sign up through Zoho Campaigns. Zoho then directs people to a Thank You page on our site when sign up is complete.

Prior to the installation, the redirect to the page was working fine. After installation, the redirect took users to the homepage, not to the specific Thank You page.

We have uninstalled the plugin now, and have not included the Thank You page URL here as it will cause erroneous Google Ad conversions in our stats.

Can you shed any light on why your plugin would identify the incoming redirected page request from Zoho Campaigns to the homepage, as though it were a 404? Have you seen this before?

Additionally, if we went directly to the URL of the Thank You page, it seemed to work fine.

We noticed this as we have Google Tag Manager installed on an ad campaign, and it stopped generating conversions exactly at the time that the plugin was installed.

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