Error by downloaden invoice | WordPress.org

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Hi @brandinwebdesign,

Could you send us a screenshot of your System Configuration, that you’ll find under WooCommerce > PDF Invoices > Status tab?

Thanks for sharing that screenshot, @brandinwebdesign.

It seems that you have IMagick 3.7.0 in your system, which is the main cause of issue handling PNG files. However, it looks like that you still have issues with them.

At this point, the easiest way to fix this, without have to dig in your system configuration further, is to convert your shop logo image from PNG to JPG/JPEG.

Could you please do it and try to generate a PDF document again?

I’m glad to hear that, @brandinwebdesign!

If you don’t mind and have the time, do you think you could leave us a review?

Thanks in advance and all the best with your store!

 

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