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Hi, thank you for using Prime Mover! It looks like you are migrating to a WordPress single site. Can you please try the following steps?
- Create a single site export (if you still have not done this).
- Wait until the export is successfully done. You should see confirmation that the export is successful.
- Download the package to your Desktop using FTP/SFTP to make sure it will not get corrupted. You can download it from the Prime Mover export directory. Please refer to these steps on how to download the package.
- Once you have downloaded the package – you can restore it to your target single site. In this case – you will need to have Prime Mover latest version also installed in your target site. We recommend to have a fresh WordPress installation if possible. To restore the package – you will need to upload the package using SFTP to your target site export directory of Prime Mover.
- Login to your target site and go to Prime Mover -> Packages. If the package is not corrupted- you should see it there. Otherwise – you should see a corrupt package error. If the package is corrupted – you will need to re-create the package again , download and restore (repeat the above steps).
- Wait until the restoration is completed.
If you still having issues or the above steps does not work -please share with us the link to download the WPRIME package in our contact page. We will use this to reproduce the issue that you have reported in our test servers. Please also include relevant screenshots, site information and migration logs.
If the above steps works for you – please mark this ticket as resolved. Thank you!
grateful! He succeeded! what a perfect plugin