Hello, dear siddharththukral.
Thank you for contacting us. Our team is always ready to help you.
Our Dev Team has checked out the functionality and noticed that it works fine on our end.
Sօ, please provide us with the following information for further investigation of your case.
The link, where the given TS Poll is located in which the where we can see the plugin and problem.
Can you please tell me what version of the plugin you are using?
Customer satisfaction is our priority and we do our best to make your experience even better.
Looking forward to hearing from you.
Thank you very much.
I appreciate your quick response.
The current version of TS poll I am using is Version 2.1.6.
I am using the plugin in domain https://oxygen8.ca/. The website is intranet so I can’t share the link or I need to talk to admin to get you access. It would be better if someone from your team can come in a screenshare call with me on Zoom or Teams so I could show the issue.
Let me what suits you best.
Sorry. We don’t see a problem. The problem does not come from our plugin. Can you please deactivate the plugin and see if there is a problem or not?
Thank you for your reply and the info.
Most presumably, you are currently experiencing an individual case.
So, we need more information for a thorough investigation of your case.
Please contact us via this form for further discussion. Our customer care specialists are ready to check the case and provide a solution as soon as possible.