Hello.
I can confirm your error. I updated Elemetor to the latest version 3.25.0 an hour ago and wanted to import a template from ‘My templates’. This always created an error message:
The following error(s) occurred: You do not have permission to access this template
First I thought the problem was the template itself but I had imported the same one a few weeks ago with no problem. To test this, I then saved a part of a webpage as a template and tried to import that one on another page – same issue and error.
This Elementor update surely has a bug and that is that you cannot import any own templates anymore.
I then found the solution to rollback to the previous Elementor version, in this case 3.24.7 and the import worked again with all templates.
So the problem is clearly the update.
I presume if I update now again to the latest version all templates will stay on the respective pages, just the import function needs to be fixed.
Hello,
Thank you for reaching out.
We are experiencing an issue with the template library and permissions. Our team is aware of the issue and is working on a fix as we speak. You can find the issue’s status on this page and monitor it for updates: https://status.elementor.com/. Rest assured that the fix is coming. Sorry for the inconvenience!
If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to help. Have a nice and productive day!
Kind regards,
Richard
Thank you Richard!
Good to know the problem will be tackled.
Have a good day as well!
Thread Starter
remseo
(@remseo)
Hi there,
Thanks for your answer Richard
Thanks also to @lukesterin for your contribution and verification.
This error/bug is solved in version 3.25.1 as detailed in elementor status page.
I mark this topic as solved.
Best regards