Exclusions are not being honored

I have been breaking my head over this. For about one week, all my website’s logged in users have been served other users’ dashboard pages after logging in. This happened to be a year ago, before I even had WPFC. It was fixed when HostGator suggested that I install WPFC to manage the cache. It worked like magic until one week ago.

Now the exclusions I put in the settings of the plugin are not being honored and users are getting cached versions of pages. For example, even after successfully logging in and authenticating, the https://www.masterpaola.com/dashboard page loads as if they hadn’t logged in yet (or worse, shows another user’s dashboard). The page ALWAYS loads to the right content after refreshing with Ctrl + F5, so I’m pretty sure the problem is with caching.

Here’s what I’ve checked/tried:

  • Ensured my exclusions are correct (they never changed from when they were working a week ago). See screenshots below for my settings.
  • Enabled/disabled the HostGator caching in my HostGator dashboard. The erroneous behavior persists.
  • Ensured that no other caching plugin is installed. (I had previously installed WP-Optimize to normalize my databases, but I have since then uninstalled, deactivated, and deleted the plugin).

It seems like something is telling my WordPress site to ignore WP Fastest Cache Exclusion and it insists on caching pages even when the user is logged in.

Screenshot of settings:

The page I need help with: [log in to see the link]


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