External link on product catalogue short description

Hi, I’m having problem with the external link with one of my affiliate links. At first I thought it was the vanity link issue (url shortener), so i tried to embed another link from another affiliate program, it won’t work as well. But the other two work.

Problematic link is the iHerb (deep green) one with shortcode button. I can’t test it with normal permalink since the issue i requested yesterday haven’t fixed yet but i think the problem would still be the same, maybe it’s correlated?

The iHerb link works on single product page tho. It’s just not redirecting to the the seller when it’s clicked on product catalog but directing back to the same page, which is really weird.

❌ Click on the red circled button: https://imgur.com/a/Qz7OrDh
✔ Click on it on single product page: https://cultfave.com/product/heimish-matcha-biome-oil-free-calming-gel-moisturizer/

I hope the bold text makes it easier to understand. Could you check it for me please? Thanks!

The page I need help with: [log in to see the link]


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