I already tried to reinstall it several times. Also tried to remove the whole plugin folder from the installation path.
nothing helped. newest wordpress version and newest plugin version is installed
@tcd1975 Please use the Contact Us button on top of WP STAGING.
Then click on “Ask in the forum” and then “Share debug information with WP STAGING team & Open Forum“
Then, we can directly reply to your email and the error logs from you.
@renehermi if I click on “contact us” I get redirected to the WP Staging Home page where I see the button to create a ticket. When I click on create a ticket, it redirects me to this forum. The way you described me I cannot find.
Do you may have a link for me please?
You should see this: https://monosnap.com/file/9SbEzpZpWI5ROSxeOytSQvl7Ej1WlF
Don’t you see that modal? Please contact me directly at support [at] wp-staging.com and we work that out.
Please also reference to this ticket here.