Replies: 1
Hello, i recently updated the plugin from an old version and i’m getting fatal error on activation.
From the website logs i found out the culprit:require_once(/var/www/vhosts/example.com/adminpanel/includes/plugin.php): Failed to open stream: No such file or directory in /var/www/vhosts/example.com/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 1199
I’m using the plugin WP Hide & Security Enhancer to rename and hide the default wp-admin url and your plugin is trying call files with the absolute path using this changed url.
Apparently i can fix this by only leaving ” $wp_admin_path = ABSPATH . 'wp-admin/includes/admin.php'; “, and this is also for the functions after the one in the error.
I hope you can give a look into this and fix it soon
Thanks