Faulty blocking when using contact form

Hi,

a customer when using the contact form of our website got the message “your request looks like spam. Forbidden. Your IP belongs to a High spam risk network”.

Two questions regarding that:
– Is it possible to lower the settings or change another setting that this does not happen anymore?
– Is it possible to see the content of blocked contact form requests? That way we would not miss important contact requests from customers.

Regards
David

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