Featured images for a specific user not showing up in posts

I manage my company’s WP blog, and something weird’s happening. When I post through one specific user account, the featured image of the post doesn’t show up in the post itself. It’s still in the thumbnail, just not in the post.

The account itself is an Administrator, so it’s not a permissions issue. I’m doing everything about uploading properly, same way I do it with all other posts and accounts. Issue only happens with this account.

What’s going wrong? Has anyone encountered this?


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