FileBird Folders Disappeared After Changing Site Directory

Hi,

I’m experiencing an issue with FileBird after changing the directory of my WordPress site. Here are the details:

  • WordPress Theme: Avada 7.11.9
  • FileBird Version: Bundled version
  • PHP Version: 8.1.22

Problem Description:

After changing the path from a test site to the live directory and updating the permalinks, all FileBird folders disappeared. Additionally, I cannot create new folders due to a cookie error alert. However, when I revert back to the original directory, the folders reappear, and I can create new folders without any issues.Steps I’ve Tried:

  1. Reinstalled FileBird.
  2. Reset permalinks.
  3. Cleared cache (both server and browser).
  4. Attempted database repair via wp-config.php.

Despite these efforts, the issue persists. Could you please provide guidance on how to resolve this?

Thank you for your assistance.

The page I need help with: [log in to see the link]

 

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