files fail upload test | WordPress.org

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Moderator
James Huff

(@macmanx)

Volunteer Moderator

Huh, I don’t think I’ve ever seen that error before.

Would you please use https://snipboard.io to provide a screenshot here?

I have no idea if this actually captures the error as it seems to flash by pretty quickly, but here’s what I was able to capture. https://snipboard.io/tOLYVK.jpg

Moderator
James Huff

(@macmanx)

Volunteer Moderator

I don’t see the mentioned error, but let’s rule out the usual suspects.

Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Three theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

I’m not sure what I did, but it looks like I inadvertently changed something else when I went into my C-Panel to increase my file size upload limit last night. The site health check identified this as a critical issue, and when I reset my configuration to its default settings, things worked again.

Moderator
James Huff

(@macmanx)

Volunteer Moderator

Excellent!

In case you want to try again, here are three ways you can increase the upload limit:

  1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 250M ; and post_max_size = 250M ;
  2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 250Mand php_value post_max_size 250Mto your .htaccess file.
  3. If neither of these works, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

(in the above examples, the limit is set to 250MB)

 

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