Hi @alexsillat,
I hope you are doing well today!
Please try enabling Load form using AJAX and Prevent page caching on form pages options under Edit Form->Behavior->Rendering
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#rendering
If this does not help, I suggest to perform full plugin/theme conflict test.
Please make sure you have recent backups and perform this operation on your dev/staging site if possible.
To learn more about a plugin conflict test, please see this guide below:
https://wpmudev.com/docs/getting-started/getting-support/#conflict-test
Check out this handy flowchart of the troubleshooting process detailed above.
https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
Kind regards,
Zafer
Hello, thanks for reply
First website , using wp rocket , issue solved by enabling Load form using AJAX
Second website, using LS cache, issue solved by using a different preset of LS cache plugin
Thank you !
Hi @alexsillat
Thank you for updating us and sharing solution. I’m sure this will also help other people if they encounter similar issues!
I understand that we can consider the case closed then so I’m marking this topic as resolved. But if you come across any additional/other questions or issues, please don’t hesitate to open new ones and we’ll be happy to assist.
Best regards,
Adam