Forms not sending emails

I had a client reach out saying they were no longer getting contact form emails. Before contacting me about it they had somebody install WP Forms and it didn’t work, so they then installed WPSMTP, still without luck. When they contacted me about it I removed all plugins they didn’t need on the site, installed Gravity Forms (I have a developer license so it’s my go to), and although data is being collected the email notification does not get sent. I’ve tried using different email addresses and checked spam but nothing works. The client uses GoDaddy for hosting and outlook for email. Has anybody run into this before?

 

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