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Hey! I have a website for my business and I want to integrate a live chat so that visitors can chat with our team.
The chat app I’m looking for must have the following features:
1- Once a visitor send a message a notification should pop up on the PCs of all my employees (4,6 people)
2- I should be able to assign the chat to a particular employee
3- Record of which employee assisted this visitor. Maybe name or id of that employee.
Please recommend me any chat app that is free and can serve my requirements.
Thanks in advance!!
I’d recommend tawk do to, it’s free and offers real-time notifications for your team, lets you assign chats to specific employees, and tracks who’s helping each visitor, it’s a great fit for your requirements!