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Hi Phillip (@1wb5rdd),
Thank you for getting in touch, we do appreciate your time.
Unfortunately, we are not allowed to provide support related to our Pro add-on via this support thread as per the WordPress.org guidelines.
This support channel is reserved for our basic plugin only as a result I will need to ask you to reach out to us on our website: Contact Us
Our team will gladly help you directly.
Note: As per the WordPress.org guidelines, no premium plugin support is allowed on these forums. As a result, this thread will be closed and marked as resolved.