From social posts to online offers to sales and after-sales assistance: what is needed?
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Hi, I’m a layman and I’m returning to WordPress after a long time. I ask you for advice on how to approach, resolve and put into practice what I think is my ideal path for presenting, selling and managing my products.
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After watching countless video tutorials, I didn’t understand much but I BELIEVE I have at least achieved awareness of the various steps that I would like to set up for my typical customer.
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This is what I had in mind:
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be able to create and manage SOCIAL POSTS FB/Instagram/Linkedin and/or EMAIL MARKETING to attract customers to a …
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LANDING PAGE PRESENTING THE PRODUCT and containing it
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DATA COLLECTION + PERSONALIZED OFFER CREATOR + RESERVED AREA where to separately contain the offers made or created by each individual customer, PURCHASES MADE by each customer, NOTES and REMINDERS sent to each customer.
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subsequently,
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IF YOU HAVE NOT YET PURCHASED: you need a FUNNEL/CRM to request feedback on offers made and suspended
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IF YOU PURCHASED: You need a FUNNEL/CRM for Time-Based Maintenance Message Manager.
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This is a short example of the various steps:
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Hi this is a FB/Instagram/Linkedin post follow this link (easy to remember) if you are interested follow the link / Hi this is an email if you are interested follow this link >
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Hi, this is a landing page that explains everything and allows you to continue and build your personalized machine offer and store it in your personal area >
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Hi, thanks for your interest, enter your details here to access the online configurator (example) to immediately obtain the personalized price of your machine
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– Well done, now if you want to confirm the order click here and tax data is collected – “thank you, you will receive an email shortly with the official order confirmation, you will be able to follow the progress of the work from your personal area” >> A
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– Well done, now if you want to memorize this offer to keep it valid for 15 days or change it in the future, click here >> B
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A – Your machine has been put into production -> your machine is ready for shipment -> “2 months have passed since purchase: check the oil” / “10 months have passed since purchase: check the xyz rubber” / …
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B – Your offer is about to expire, can we do anything else for you? / Your offer has expired, we can leave you this discount voucher valid for 10 days…
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**Is there a single plugin that can help me achieve the above?**
**Alternatively, what plugins could I use so that they “collaborate” with each other and we can create a single continuous flow that handles everything?**
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