Gallery Images Not Showing Only on Some Products

Hi there,

Multiple nows now we’ve noticed some weird glitch with the gallery. Some products show the gallery just fine, while other products, gallery images are added, but the gallery doesn’t show. So we’ve generally ruled out a plugin conflict and theme conflict since it’s only affecting some products and others work fine. We’ve racked our brains trying to find something different about the products that aren’t showing the gallery and coming up blank. We’ve tried removing the gallery images and then re-adding them, and still no gallery shows on the front end. The only “fix” we found when this was happening on our testing server (before going live) was to completely re-add the product as a new product. We can’t do that now though because this is a live ecommerce site with subscriptions tied to products.

We also can’t pinpoint if something sets this off (like another plugin update), but like I said, it’s only affecting some products and not others.

Given that this has happened multiple times now, I wanted to post this in case anyone else has run into this before or to get the plugin developers idea

ETA – We actually figured this out! You can’t set any default variation on a product. There seems to be some sort of conflict between the gallery and when you do that. So the “fix” is, do not select a default variation to show. Would be nice if there wasn’t a conflict with that though …

  • This topic was modified 5 hours, 33 minutes ago by JVM Design.

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