Our website gets a fatal error when a subscription payment is due for renewal. The website is new and we are doing testing and none of the subscription payments is working.
Please see the error received:
2024-08-07T10:48:30+00:00Error scheduled action 29163 (subscription payment) failed to finish processing due to the following exception: Call to a member function get_total() on bool in /nas/content/live/solukypetcom/wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/class-wc-subscriptions-manager.php:155 Additional context{ “action_args”: “subscription_id: 1998”, “error_trace”: “#0 /nas/content/live/solukypetcom/wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/class-wc-subscriptions-manager.php(116): WC_Subscriptions_Manager::process_renewal(1998, ‘active’, ‘Subscription re…’)n#1 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(324): WC_Subscriptions_Manager::prepare_renewal(1998)n#2 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)n#3 /nas/content/live/solukypetcom/wp-includes/plugin.php(565): WP_Hook->do_action(Array)n#4 /nas/content/live/solukypetcom/wp-content/plugins/mailpoet/vendor/woocommerce/action-scheduler/classes/actions/ActionScheduler_Action.php(26): do_action_ref_array(‘woocommerce_sch…’, Array)n#5 /nas/content/live/solukypetcom/wp-content/plugins/mailpoet/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(34): ActionScheduler_Action->execute()n#6 /nas/content/live/solukypetcom/wp-content/plugins/mailpoet/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(79): ActionScheduler_Abstract_QueueRunner->process_action(29163, ‘Async Request’)n#7 /nas/content/live/solukypetcom/wp-content/plugins/mailpoet/vendor/woocommerce/action-scheduler/classes/ActionScheduler_QueueRunner.php(63): ActionScheduler_QueueRunner->do_batch(25, ‘Async Request’)n#8 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(324): ActionScheduler_QueueRunner->run(‘Async Request’)n#9 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)n#10 /nas/content/live/solukypetcom/wp-includes/plugin.php(517): WP_Hook->do_action(Array)n#11 /nas/content/live/solukypetcom/wp-content/plugins/mailpoet/vendor/woocommerce/action-scheduler/classes/ActionScheduler_AsyncRequest_QueueRunner.php(13): do_action(‘action_schedule…’, ‘Async Request’)n#12 /nas/content/live/solukypetcom/wp-content/plugins/woocommerce/includes/libraries/wp-async-request.php(147): ActionScheduler_AsyncRequest_QueueRunner->handle()n#13 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(324): WP_Async_Request->maybe_handle(”)n#14 /nas/content/live/solukypetcom/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)n#15 /nas/content/live/solukypetcom/wp-includes/plugin.php(517): WP_Hook->do_action(Array)n#16 /nas/content/live/solukypetcom/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_as_asyn…’)n#17 {main}” }2024-08-07T14:10:10+00:00Error scheduled action 29551 (subscription payment) failed to finish processing due to the following exception: Call to a member function get_total() on bool in /nas/content/live/solukypetcom/wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/class-wc-subscriptions-manager.php:155 Additional context
