Hi @kapeliotis,
It doesn’t seem that Complianz is enabled on the site at this moment, so I can’t currently determine whether Consent Mode is enabled in the plugin yet.
As this concerns the Premium plugin though, please reach out to us on https://complianz.io/support/ for further assistance. We may only support the Free plugin on these forums.
Kind regards, Jarno
Yeah I posted here because when I try to contact support I get this stupid message from your Wordfence: “You have been temporarily locked out of this system. This means that you will not be able to log in for a while.” and get no email to unlock….
Hi @kapeliotis,
I have manually let the lockout expire. Complianz doesn’t seem to be loaded on the homepage of your site, but it does when I visit some of the individual articles. So on these article pages everything would appear to work fine, as the Consent Mode variables are correctly updated based on consent.
But as Complianz isn’t there on the home page, you also can’t provide any consent in that case; and this might explain the inconsistent behavior you’re experiencing.
Kind regards, Jarno
how is it possible to not be loaded on the homepage of the site? Is this a setting or something????? Really weird
Can u check now, because after deleting all cache and stuff I can see the cookie popup from complianz on the homepage
Hi @kapeliotis,
I think it was due to caching/optimization, which might also have been attributing to the inconsistencies here.
Now if I check either the homepage & articles, the Consent Mode operation appears to be fine as the GCS= values are correctly updated based on consent (see: before consent & after consent).
If you do have any further questions about this, we kindly ask you to continue the conversation via https://complianz.io/support/.
Kind regards, Jarno