Google Reviews Widget Help | WordPress.org

Moderator
James Huff

(@macmanx)

Volunteer Moderator

The error is from Google’s end, telling you to refresh your Place ID through them.

No matter what plugin you try, it won’t work until you follow Google’s instructions.

Thread Starter
Alicia

(@aliciagi)

I’m writing this to help anyone who comes across the same issue. I ended up figuring out a solution today! After doing lots of research, I was able to confirm that Google does not support service area GBP listings for getting a working Google places API. Unless Google fixes this, it will only work for people with a physical address listed on their Google profile. For those interested here’s a forum from Google that discusses this issue in detail: https://issuetracker.google.com/u/2/issues/35828187?pli=1

I realized that the only way around this issue for service area GBPs who want to display their reviews is to use a widget that doesn’t require an API and can look up the business using a place ID or google business URL. When I first used Widgets for Google Reviews and copied the shortcode into Elementor, I thought there was some kind of glitch because the code did not display correctly in the edit view of Elementor, but when I published and viewed the website, lo and behold the reviews looked exactly how they should! This is probably obvious for most people, but as I have worked very little with coding, I had no idea that what you see in edit view is very different from how it will actually look on the published website.

 

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