Hello support,
I have recently migrate a woocommerce website from a new server to a new PHP8.0 installation and I have an issue when I put an order from “processing” to “completed” in the order backend.
The error in the log is:
“[Mon Apr 17 15:18:35.089803 2023] [proxy_fcgi:error] [pid 27059:tid 140558534125120] [client 86.172.213.11:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught ValueError: Unknown format specifier “V” in /home/runcloud/webapps/60oclock-gin-live/public/wp-content/themes/bramleyandgage-child/woocommerce/emails/customer-completed-order.php:28\nStack trace:\n#0 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/themes/bramleyandgage-child/woocommerce/emails/customer-completed-order.php(28): printf()\n#1 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘…’)\n#2 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template()\n#3 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html()\n#4 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(572): WC_Email_Customer_Completed_Order->get_content_html()\n#5 /ho…’, referer: “
I had a look at he “system status” and everything looks green. Here is the top part of the system status page:
“
WordPress address (URL):https://www.6oclockgin.comSite address (URL):https://www.6oclockgin.comWooCommerce version:7.5.0WooCommerce REST API package: 7.5.0 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/includesWooCommerce Blocks package: 9.6.5 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/packages/woocommerce-blocks/Action Scheduler package: 3.5.4 /home/runcloud/webapps/60oclock-gin-live/public/wp-content/plugins/woocommerce/packages/action-schedulerLog directory writable: /home/runcloud/webapps/60oclock-gin-live/public/wp-content/uploads/wc-logs/WordPress version:6.2WordPress multisite:–WordPress memory limit:256 MB
“
It looks like Woocemmerce throw a PHP error when it tries to send the “completed” notification email.
Can you please help with it?
Thanks
Marcello