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I have a paid WordPress account for my blog and I can’t login. It won’t accept my username or email or password. And since it won’t accept any of these, I can’t even get support from WordPress because I first have to be logged in. I submitted the form for account recovery a week ago, but I haven’t heard back. I feel like it wasn’t received. I didn’t get a confirmation email. Can anyone help? I want to work on my blog and I’m paying for it. It’s frustrating to not have access to it and to not be able to reach customer service.
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Call your hosting provider? That’s the fastest way to get back into your account.
I’m just guessing that either your username or password is incorrect. Can you get to the cPanel? If so, click on phpMyAdmin and follow these instructions:
You will be able to see the username and reset the password.
What emails did you get when you signed up for the wordpress account? Did you sign up with wordpress.com?