Help Needed – Credit Card Field not Displaying on Gravity Forms with PayPal Checkout Add-on

Hi everyone,

I’m running into an issue with my WordPress website that uses Gravity Forms and the PayPal Checkout Add-on for a donation form. The form has multiple currency options and payment options, including one-time and monthly donations. However, I noticed that the credit card field only appears in some configurations.

For example, if you choose to donate one time in dollars, you will see both the PayPal and credit card options. However, if you choose to donate on a monthly basis, the form only displays paying with PayPal and not a credit card as an option.

I’m not sure why this is happening or how to fix it. I need to make sure that the credit card field is always displayed, regardless of the payment option or currency selected. Has anyone else experienced this issue or knows how to resolve it?

Thank you in advance for any help or suggestions you may have

1 Comment
  1. Contact Gravity forms support, this is a paid plugin and their tech support will help you get this going. If you didn’t buy the plugin purchase a license and get help via their support.


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