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We noticed our site went down this morning. There was an action item to update the PHP version in GoDaddy – (updated 2 hours ago.) Also updated an Elementor plugin – (updated 1 hour and 50 minutes ago.) No other updates on the dashboard.
Site is still down. The PHP versions now match but I am stressing since the site is not updating. I saw a similar post to “addhandler application/x-httpd-alt-php56\_\_\_lsphp .php” – when I follow online steps to complete this, I can’t find anywhere to add this.
I am not a wordpress developer. This site was inherited from a third party 2 years ago by my company to run in house.
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What exactly is the error you are receiving?
If you have access, go into your wp-config.php file and find the part about debugging and change FALSE to TRUE. Then see if any errors display.
Did you actually update your php version?
If so that is not something you should not have done without testing to see if your site will work on the new version first.
While an updated core wordpress install can handle recent php versions up to 8. you could have plugins that can not do so and one or more of them could be the problem.
See if you can go back to the old version, if not disable your plugins and see if that brings the site back up. If it does you can enable them one by one until you find the one that breaks the site. (keep in mind it could be more than one)
Also for the record godaddy hosting is just about the worst.
First question, do you have a backup? Because you 100% should have a backup before messing around with anything at this scale. I make a backup before I do any significant changes or updating. You can do it manually as described here: [https://wordpress.org/documentation/article/wordpress-backups/])
Or you can pay for a service like VaultPress that will do it for you automatically: [https://jetpack.com/upgrade/backup/])
I know myself and know I will forget backups at the worst time, so I tend to look for automated solutions.
As to this specific problem, I’d start disabling plugins and see if php incompatibility for one of them is causing the issue.