How can i access payment renewal as an admin that not created the website

Hello everyone,

I took over the Website of our local fishing Club. The Account was setup by a User that is no longer within the Club and therefore wont/cant renew the yearly payment. Unfortunately it was setup by this persons personal Account and not a generic Account for this Club.
We are both listed as admins but when i try to renew the payment it tells me only the Account that originally bought it can admin that.
Is there any way to change that? The person is not really co-operativ so im left in the dark

Thank you in advance for any advice!

1 Comment
  1. If you‘re talking about a plugin you can purchase a new license and enter code in the settings.

    Or are you referring to hosting?


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