How do you do it with the privacy policy or terms and conditions with the customer

As I have read here, the customer is responsible for this.

Do you have a special contract?

Is a plugin like Complainz sufficient?

How do you do it to protect yourselves?

I assume small customers don’t want to pay much for it, what does it look like in practice?

Have you ever been annoyed because something was wrong?

I know of a friend who paid a lawyer 800€ for his terms and conditions.

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