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Hi @tiendatdinh
Your problem sounds like a caching issue, as your site might still display the earlier cached HTML of the page, where you weren’t logged in yet.
If you hard refresh the browser ( e.g. by pressing Ctrl+F5 on Windows ) after the authentication with social login, you will most likely see the logged in results.
Or if you check the cookies in the browser:
you will probably find the
- wordpress_logged_in_*
- wordpress_sec_*
cookies there, which will also indicate that you are already logged in.
If hard refreshing the page fixes the problem, or you can see the mentioned cookies then you should try enabling our “Bypass cache on redirect” option on the “General” tab if it is not enabled already:
as that can fix the problem in some cases.
If that didn’t work, you should disable all kind of cache and see if that makes any difference. If it does, let me know its name and I will check if they have any exclude options.
Thank you for responding. Having said that this is the first plugin I have seen so active developers and community. Great, excellent, wonderfull.
As for my problem, I haven’t found the cause yet. after login with social network, no cookie is stored, it only appears on 2nd login. It’s confusing.
Hi @tiendatdinh
Meanwhile I noticed that your first message was modified, and you also mentioned that the URL in the popup looked rather like this:
which is strange.
I think you might have a third party plugin installed, that also has “OAuth” specific codes, but they don’t have a proper check for the requests, so they start running their codes when other’s make OAuth requests and they stop them/us.
So what you should try next is the following:
- disable all plugins except Nextend Social Login
- change your theme to a WordPress default one – e.g. Twenty Twenty-One
- then check the login with one of our social buttons that you experienced the problem earlier
- If the problem no longer occurs you should start enabling the plugins one by one, or in small groups then check the login again each time. Once the problem occurs again you managed to find the cause of the problem. In this case, please let me know its name and I will take a look.
Thank you for your enthusiasm with the tutorials.
I will do more research on this.
Have a good day!