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If you have any questions about Charitable or encounter any issues, we would love to help you! The best way to ask for support depends on the type of support request and whether you currently have a paid license.
If you have a support question related to the free core Charitable plugin, you can ask us here in the WordPress.org support forum.
If you have a pre-sales question about any premium Charitable extensions, please get in touch via our Pre-Sales Support page.
If you have an active license for a Charitable extension, please get in touch via our Priority Support page to have your support query addressed as soon as possible.
Note: Any support threads here on WordPress.org which are related to one of the premium Charitable extensions will be closed due to the WordPress.org forum rules, so those should be directed to the Pre-Sales Support page or the Priority Support page.