Hi @marufhossain373
Thank you for reaching out. I understand that you are not able to proceed with the product page CSV import option since the continue button is not available. I am not able to replicate this on my end.
Can you please try using a different browser, and see if the Continue button is available? If it’s working on a different browser, I suggest clearing the affected browser’s cache.
Additionally, from the system status report you provided, everything seems to be in order. However, there are two potential issues that could be causing the problem:
- Your PHP Post Max Size is set to 8 MB. If the CSV file you are trying to import is larger than this, it could be causing problems. Can you please check what size does it have? If it’s larger than that, you may need to increase the PHP Post Max Size.
- The system status report indicates that your server does not have the SoapClient class enabled and does not support the mbstring functions. Both of these are not directly related to CSV import, but they are important for the overall functioning of WooCommerce. Please contact your hosting provider to enable these PHP extensions.
I hope it helps!
I increased the post max size and also tried a different browser but still faced the same problem. Later enabled SoapClient & mbstring as per your suggestions and the problem has been solved. Thanks for your suggestions.
Hi @marufhossain373
I am glad to know that these solutions worked for you, and we are able to help. I’ll be marking this thread as solved now.
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