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Hello @rockinaway,
I can confirm that there are no changes in the image compression mechanism during the past two months.
I tested the reported issue and I cannot replicate it. Images with higher quality remain properly visible even at 85% compression. You can preview the compression on your end by navigating to WordPress dashboard > SG Optimizer > Media > Preview under the Image Compression section. Choose the Preview image using “Select from existing” and you can toggle the compression levels in order to see how they change the image and its size.
In case you see that your images are compressed to pixels I would suggest you check if there is another plugin or template functionality that may be applying additional compression. It is not likely that SG Optimizer would lower the quality of the image as much as you described. You can also check the Maximum Image Width option under the Medial section in the plugin and see if changing the image width or disabling the option would make a difference.
The only way we can assist further is if we can replicate the problem that you described. We will need a screenshot of how the image looks when compressed on your website and also a link where we can download the original image and then upload it on our test instance to verify the results. If you are a SiteGround client you can also open a Helpdesk request from your Client Area.
Best regards,
Georgi
Thank you for the reply.
So if you go here: – you can see the full quality image which is referenced in my uploaded image.
However, when I then add this to a page or look at it in the Media, it looks like what you see here:
There’s a distinct difference between the quality of the two images
@rockinaway,
I have tested the same behavior on my end and the original image is 9 MB, while the image displayed on your website uses the compressed and lower dimension image prateekb-768×1024.png which is 736Kb.
The image compression applied by SiteGround Optimizer doesn’t cover PNG images above 500KB. This would mean that the image is not compressed by our plugin. You may test this on your end by disabling the compression entirely by the plugin, then upload the image again. You will see that the default WordPress compression would generate the same image for the dimension which is 768×1024.
For future image uploads where you are worried that the compression applied by the plugin may lower the quality, please use the preview tool to verify if suitable.
Best regards,
Georgi
